Terms and consent

1. What we do

Claims & Benefits ("we") prepares, collects and coordinates the documents for your injury claim. We act on the instructions of the US legal counsel or law firm that represents you. We are not a law firm and we do not give legal advice.

2. The law that applies

Your claim is made under the US Defense Base Act and the Longshore and Harbor Workers' Compensation Act. These are handled by the US Department of Labor. They cover physical and psychological injuries suffered while working for a US contractor (prime contractor or subcontractor) outside the United States.

3. Your personal information

By ticking the consent box on our forms, you agree that we may:

• collect and process your personal details, identity documents, employment records and medical records for your claim;
• share them with your US law firm, the US Department of Labor, the insurer, and the doctors who assess your claim;
• contact you, and the handler or nominee you name, by phone, WhatsApp and email about your claim.

We keep your information only as long as needed for your claim and our legal obligations. You can ask us for a copy, ask us to correct it, or ask us to delete it where the law allows.

4. Your part

You agree to give us true and complete information, and the documents, records and evidence needed to pursue your claim. You also agree to tell us promptly about new medical treatment, new work or new earnings.

5. Fees

Our service fees, what they cover, and what happens if you withdraw your claim are set out in the consent and undertaking form and the services agreement you sign with us. Nothing is charged until you have signed them.

6. No guarantee

The outcome and timing of a claim depend on the evidence, the insurer and the Department of Labor. We cannot promise any result or amount.

7. Contact

Questions about these terms or your information: use the chat on our home page.